After four happy years of using a PowerBook G4 I finally decided to upgrade to a super-duper MacBook Pro with an Intel processor.
Just the beginning to this MacHell Story.
Ordered one on Jan 31st. Since the Apple website said something about delivering it to a business address, I decided to ship it to work. BIG mistake.
Fedex “attempted” to deliver it on Feb 5th but the driver wasn’t familiar with the location. Turns out that Apple used the Home Delivery service and the driver would come after business hours. I called Fedex and Apple too, to resolve this problem. No help at all.
I told Fedex to hold my package at their facility but they said this wasn’t possible until the final 3rd attempt. Fedex told me to wait between 6pm-7pm at the location specified. I did but the driver never showed up… NEVER.
On Feb. 8th, I finally had to drive 30 min out of the city to pick it up at their home delivery facility in the middle of nowhere. What did Apple do? Not a thing. No apology, no sorry….
Pissed off level = 1
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