On February 26th Apple released this new MBP model:
http://www.apple.com/macbookpro/specs.html
- Multi-Touch technology
- 200GB hard drive (+$50 -> 250GB)
- 2.4GHz new Intel Core 2 Duo
- NVIDIA GeForce 8600M GT with 256MB
What did I get for the same base price?
- NO Multi-Touch technology
- 120GB hard drive
- 2.2GHz old Intel Core 2 Duo
- NVIDIA GeForce 8600M GT with 128MB (1/2 of the new)
I called Apple costumer service and they told me that I missed the 19-day window for return/upgrade. Basically they say that since Fedex attempted delivery on the 5th, I missed this window by 2 days!
I explained, patiently, that the driver never came to the exact location and I had to drive 30-min to pick it up personally. So I actually received my Mac on Feb 8th.
Their response: “Talk to the hand”
Pissed off level = 10